| Me: | Hello
|
|---|
| AT&T: | Hello, this is AT&T...
|
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| Me: | Is this AT&T?
|
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| AT&T: | Yes, this is AT&T...
|
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| Me: | This is AT&T?
|
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| AT&T: | Yes This is AT&T...
|
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| Me: | Is this AT&T?
|
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| AT&T: | YES! This is AT&T, may I speak to Mr. Byron please?
|
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| Me: | May I ask who is calling?
|
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| AT&T: | This is AT&T.
|
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| Me: | OK, hold on.
|
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At this point I put the phone down for a solid 5 minutes thinking
that, surely, this person would have hung up the phone. I ate my
salad. Much to my surprise, when I picked up the receiver, they were
still waiting.
|
| Me: | Hello?
|
|---|
| AT&T: | Is this Mr. Byron?
|
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| Me: | May I ask who is calling please?
|
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| AT&T: | Yes this is AT&T...
|
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| Me: | Is this AT&T?
|
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| AT&T: | Yes this is AT&T...
|
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| Me: | This is AT&T?
|
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| AT&T: | Yes, is this Mr. Byron?
|
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| Me: | Yes, is this AT&T?
|
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| AT&T: | Yes sir.
|
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| Me: | The phone company?
|
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| AT&T: | Yes sir.
|
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| Me: | I thought you said this was AT&T.
|
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| AT&T: | Yes sir, we are a phone company.
|
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| Me: | I already have a phone.
|
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| AT&T: | We aren't selling phones today Mr. Byron. |
|---|
| Me: | Well whatever it
is, I'm really not interested but thanks for calling.
|
|---|
When you are not interested in something, I don't think you can
express yourself any plainer than by saying "I'm really not
interested," but this lady was persistent.
|
| AT&T: | Mr. Byron, we would like to offer you 10 cents a minute, 24
hours a day, 7 days a week, 365 days a year.
|
|---|
Now, I am sure she meant she was offering a "rate" of 10 cents a
minute, but she at no time used the word "rate." I could clearly see
that it was time to whip out the trusty old calculator and do a little
ciphering.
|
| Me: | Now, that's 10 cents a minute 24 hours a day? |
|---|
| AT&T: | (getting a
little excited at this point by my interest) Yes sir, that's right! 24
hours a day!
|
|---|
| Me: | 7 days a week?
|
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| AT&T: | That's right.
|
|---|
| Me: | 365 days a year?
|
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| AT&T: | Yes sir.
|
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| Me: | I am definitely interested in that! Wow!!! That's amazing!
|
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| AT&T: | We think so!
|
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| Me: | That's quite a sum of money!
|
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| AT&T: | Yes sir, it's amazing how it adds up. |
|---|
| Me: | OK, so will you send
me checks weekly, monthly or just one big one at the end of the year
for the full $52,560, and if you send an annual check, can I get a
cash advance?
|
|---|
| AT&T: | Excuse me?
|
|---|
| Me: | You know, the 10 cents a minute.
|
|---|
| AT&T: | What are you talking about?
|
|---|
| Me: | You said you'd give me 10 cents a minute, 24 hours a day, 7 days a
week, 365 days a year. That comes to $144 per day, $1,008 per week and
$52,560 per year. I'm just interested in knowing how you will be
making payment.
|
|---|
| AT&T: | Oh no, sir, I didn't mean we'd be paying you. You pay us 10
cents a minute.
|
|---|
| Me: | Wait a minute here!!! Didn't you say you'd give me 10 cents a
minute? Are you sure this is AT&T?
|
|---|
| AT&T: | Well, yes this is AT&T sir but......
|
|---|
| Me: | But nothing, how do you figure that by saying that you'll give me
10 cents a minute that I'll give you 10 cents a minute? Is this some
kind of subliminal telemarketing scheme? I've read about things like
this in the Enquirer, you know. Don't use your alien brainwashing
techniques on me.
|
|---|
| AT&T: | No sir, we are offering 10 cents a minute for.....
|
|---|
| Me: | THERE YOU GO AGAIN! Can I speak to a supervisor please!
|
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| AT&T: | Sir, I don't think that is necessary.
|
|---|
| Me: | Sure! You say that now! What happens later?
|
|---|
| AT&T: | What?
|
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| Me: | I insist on speaking to a supervisor!
|
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| AT&T: | Yes Mr. Byron. Please hold.
|
|---|
So now AT&T has me on hold and my supper is getting cold. I begin to
eat while I'm waiting for a supervisor. After a wait of a few minutes
and while I have a mouth full of food:
|
| Supervisor: | Mr. Byron?
|
|---|
| Me: | Yeth?
|
|---|
| Supervisor: | I understand you are not quite understanding our 10 cents
a minute program.
|
|---|
| Me: | Id thish Ath Teeth & Teeth?
|
|---|
| Supervisor: | Yes sir, it sure is.
|
|---|
I had to swallow before I choked on my food. It was all I could do to
suppress my laughter and I had to be careful not to produce a snort.
|
| Me: | No, actually, I was just waiting for someone to get back to me so
that I could sign up for the plan.
|
|---|
| Supervisor: | OK, no problem, I'll transfer you back to the person who was helping you.
|
|---|
| Me: | Thank you.
|
|---|
I was on hold once again and managed a few more mouthfuls. I needed
to end this conversation. Suddenly, there was an aggravated but
polite voice at the other end of the phone.
|
| AT&T: | Hello Mr. Byron, I understand that you are interested in signing
up for our plan?
|
|---|
| Me: | Do you have that friends and family thing because you can never
have enough friends and I'm an only child and I'd really like to have
a little brother...
|
|---|
| AT&T: | (click)
|
|---|